Richard

Chat and Email Support

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $5.82/hour ($1,120.00/month)

Associates degree

Last Active

June 27th, 2026 (today)

Member Since

January 10th, 2024

Profile Description

I am a highly experienced customer service professional with over 8 years of experience handling email, chat, technical support, and account management across various industries including telecommunications, cryptocurrency, gaming, travel, and eSIM services. I am skilled in both B2B and B2C support, with strong experience using tools such as Zendesk, Salesforce, and Freshdesk.

Top Skills

Customer Support » Email Support

Experience: 1 - 2 years

Proficient in salesforce

Office and Administration » Data Entry

Experience: 2 - 5 years

Office and Administration » Travel Planning

Experience: 1 - 2 years

Plan clients Itinerary. This includes Flight, hotels and car rentals.

Other Skills

Human Resources » HR Management

Experience: 2 - 5 years

Exit management. Explain ex-employees their final pay and process 13th month pay, Certificate of Employment, final pay calculation and retain employees. -Take escalation calls

Office and Administration » Travel Planning » Amadeus

Experience: 1 - 2 years

Proficient in global distribution system. (Amadeus)

Marketing » Social Media Management » Meta Business Suite

Experience: 1 - 2 years

Basic Information

Age: 37

Gender: Male

Website: Sign Up with Pro Account to View

Address

Tests Taken: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”