VA | Social Media & Community Management | Ops & Growth

I manage and grow social media channels, including Facebook, Instagram, X (formerly Twitter), TikTok, and YouTube. My work involves curating and editing engaging graphic and video content, writing captions, researching effective tags, and developing post scheduling strategies. I engage with the community and track performance through regular insight reporting to guide content improvements and strategy adjustments.

I helped identify growth opportunities, build relationships with potential partners, and negotiate collaborations. I’m experienced in researching market trends, creating proposals, and driving strategies that help expand brand reach and increase revenue.

I have experience in freight forwarding that includes coordinating shipments, managing customs documentation, tracking cargo, and liaising with carriers and clients to ensure timely and cost-effective delivery. I’m skilled in handling logistics paperwork, resolving shipping issues, and maintaining clear communication between all parties involved.

Experienced in sales and influencer marketing, including identifying and reaching out to potential clients and brand partners, negotiating collaborations, and managing influencer campaigns to boost brand awareness and drive conversions. Skilled in relationship building, campaign coordination, and performance tracking.

I handle day-to-day community engagement responding to comments and messages and moderating discussions to keep the community active and positive.

Building and maintaining strong client relationships is one of my core strengths. I communicate clearly and promptly, listen actively to understand client needs, and provide proactive support to ensure tasks are completed smoothly.

Provided executive assistance by managing schedules, communications, and special requests for executives. Delivered personalized and efficient support while maintaining confidentiality and ensuring timely coordination to meet high standards.

Has knowledge for website creation and layout

Experienced in B2B and B2C eCommerce operations, including managing wholesale accounts, processing bulk orders, coordinating with suppliers, and supporting client onboarding. Skilled in handling product inquiries, pricing negotiations, and maintaining strong relationships with business clients to drive repeat sales and long-term partnerships.

I handle back office support for an e-commerce brand, managing order processing, payments, refunds, and basic fraud detection. I help ensure smooth, accurate transactions and a secure, reliable customer experience.