I am confident that my English writing and speaking skill is on a high level. I have 8 months experience in the BPO industry working as a Customer Service Representative in a US-based company. In my previous experience, we handled inbound and outbound calls and interacted with our customers and utilized our tools to provide solutions and answers to their concerns and queries. Moreover, we handled customer concerns including how to process their payments and answer questions especially regarding their accounts.
Experience: 6 months - 1 year
Aside from handling calls, we also assisted our customers through emails.
Experience: 10+ years
Experience: 6 months - 1 year
My previous job experience was focused on providing assistance to our customers over the phone.
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 10+ years
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