Bianca

E-commerce VA | Influencer Partnerships, Outreach, CRM, Customer Support & Marke

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Overview

Looking for full-time work (8 hours/day)

at $7.47/hour ($1,440.00/month)

Bachelors degree

Last Active

July 10th, 2026 (yesterday)

Member Since

December 6th, 2023

Profile Description

I’m a detail-oriented Virtual Assistant with hands-on experience supporting e-commerce brands, clinics, and service-based businesses across daily operations, customer support, influencer outreach, and CRM management.

I help founders and growing teams stay organized by managing inboxes, tracking leads, coordinating partnerships, handling customer concerns, and keeping workflows running smoothly.

My experience includes:
- Influencer and affiliate outreach, from nano to macro creatorsCommunity management and inbox support across email, DMs, and SMS
- Customer support, refunds, replacements, disputes, PayPal, and Stripe cases
- E-commerce operations support including order updates, product uploads, and customer follow-ups
- Content coordination, basic graphic design, and short-form video editing using Canva and CapCut
- CRM updates, trackers, reports, SOPs, and team coordination

I’m reliable, organized, and comfortable supporting both marketing and operations tasks. If you need a VA who can help manage day-to-day tasks while also supporting outreach and customer experience, I’d be happy to help.

Top Skills

Office and Administration » Email Management

Experience: 1 - 2 years

Customer Support » Customer Service

Experience: 2 - 5 years

As a customer service representative, I do help a customer before or after they complete a purchase or a task. Some of my duties include: Asking and answering a customer's questions.