Randy

Lead Patient Care Coordinator/ Customer support

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Overview

Looking for full-time work (8 hours/day)

at $3.32/hour ($640.00/month)

Associates degree

Last Active

June 30th, 2026 (11 days ago)

Member Since

November 30th, 2023

Profile Description

I'm an experienced Virtual Assistant and Patient Care Coordinator with a proven track record of dedication, adaptability, and leadership. Promoted to Lead Coordinator for consistently driving team improvement, ensuring customer satisfaction, and upholding high-quality standards that leave lasting positive impressions. 
Skilled in scheduling, administrative support, and customer service, I turn challenges into opportunities by using feedback as a tool for continuous growth. 

My diverse background has shaped me into a resourceful and dependable professional, ready to share my expertise, support organizational goals, and contribute to the overall success of the team.

Top Skills

Experience: 1 - 2 years

Worked with customer around US with cellular service inquiries and concerns. Also provides timely resolution to the customers issues.

Experience: 1 - 2 years

Assist customers and answers general inquiries. Deals and escalate with different types of customers over the phone to resolve services issues.

Experience: 1 - 2 years

Assist clients on placing orders online and answers inquiries about product services.

Other Skills

Experience: 1 - 2 years

Worked with a client to send out emails for invoices, payroll summary , payment reminders, and other client related documents.

Experience: 6 months - 1 year

Assisted patients with weight loss care by scheduling appointments, resolving inquiries, and supporting insurance prior authorizations

Experience: Less than 6 months

Streamlined Care office operations by coordinating services, managing billing and payroll, and collaborating with insurance providers to achieve timely and accurate payment processing

Experience: 6 months - 1 year

Assist in looking for applicants as well as nursing home scheduling. I also prepare payroll and invoices, answering any related inquiries, preparing weekly AR reports, Profit & loss statements , Summary of Accounts and bookkeeping.

Experience: 6 months - 1 year

Got promoted to Lead Coordinator for demonstrating dedication and leadership in driving team improvement, submitting performance scorecards, and ensuring patient satisfaction through high-quality standards.

Basic Information

Age
31
Gender
Male
Website
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Address
Hinigaran, Negros Occidental
Tests Taken
IQ
Score:  104
DISC
Dominance: 10%
Influence: 17%
Steadiness: 47%
Compliance: 26%
English
C1(Advanced)
Government ID
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