I'm an experienced Virtual Assistant and Patient Care Coordinator with a proven track record of dedication, adaptability, and leadership. Promoted to Lead Coordinator for consistently driving team improvement, ensuring customer satisfaction, and upholding high-quality standards that leave lasting positive impressions.
Skilled in scheduling, administrative support, and customer service, I turn challenges into opportunities by using feedback as a tool for continuous growth.
My diverse background has shaped me into a resourceful and dependable professional, ready to share my expertise, support organizational goals, and contribute to the overall success of the team.
Experience: 1 - 2 years
Worked with customer around US with cellular service inquiries and concerns. Also provides timely resolution to the customers issues.
Experience: 1 - 2 years
Assist customers and answers general inquiries. Deals and escalate with different types of customers over the phone to resolve services issues.
Experience: 1 - 2 years
Assist clients on placing orders online and answers inquiries about product services.
Experience: 1 - 2 years
Worked with a client to send out emails for invoices, payroll summary , payment reminders, and other client related documents.
Experience: 6 months - 1 year
Assisted patients with weight loss care by scheduling appointments, resolving inquiries, and supporting insurance prior authorizations
Experience: Less than 6 months
Streamlined Care office operations by coordinating services, managing billing and payroll, and collaborating with insurance providers to achieve timely and accurate payment processing
Experience: 6 months - 1 year
Assist in looking for applicants as well as nursing home scheduling. I also prepare payroll and invoices, answering any related inquiries, preparing weekly AR reports, Profit & loss statements , Summary of Accounts and bookkeeping.
Experience: 6 months - 1 year
Got promoted to Lead Coordinator for demonstrating dedication and leadership in driving team improvement, submitting performance scorecards, and ensuring patient satisfaction through high-quality standards.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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