Customer Service Representative

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $2.60/hour ($457.60/month)

High school diploma

Last Active

April 26th, 2024 (2 days ago)

Member Since

November 30th, 2023

Profile Description

I have over 6 years of customer service, sales, technical support expertise and more than a year as a care coordinator &
admin assistant in a BPO setting. My extensive experience working in the BPO industry have honed my skills in customer
service, problem solving & time management, As well as effectively coordinating care services for patients, strong
understanding of billing & payroll processes and effectively managing administrative tasks related to patient care while
ensuring compliance with regulations for smooth and efficient operations.

I have passion in gardening, cooking and interest in watching video contents about the creation of our universe.

Top Skills

Customer Support » Technical Support

Experience: 1 - 2 years

Worked with customer around US with cellular service inquiries and concerns. Also provides timely resolution to the customers issues.

Customer Support » Phone Support

Experience: 1 - 2 years

Assist customers and answers general inquiries. Deals and escalate with different types of customers over the phone to resolve services issues.

Customer Support » Sales Support

Experience: 1 - 2 years

Assist clients on placing orders online and answers inquiries about product services.

Other Skills

Customer Support » Email Support

Experience: 1 - 2 years

Worked with a client to send out emails for invoices, payroll summary , payment reminders, and other client related documents.

Office and Administration » Organization

Experience: 6 months - 1 year

Assist in looking for applicants as well as nursing home scheduling. I also prepare payroll and invoices, answering any related inquiries, preparing weekly AR reports, Profit & loss statements , Summary of Accounts and bookkeeping.