Blesie

Virtual Assistant/ E-Commerce & Dropshipping/Sales & Leads Operation

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Overview

Looking for full-time work (6 hours/day)

at $2.83/hour ($408.00/month)

Associates degree

Last Active

June 10th, 2026 (5 days ago)

Member Since

November 27th, 2023

Profile Description

With 3 years of experience in customer service, claim auditing, track and order process, billing & payment concerns, verifying credit and refund CRM/ticketing systems, and technical troubleshooting. I've built a strong track record of solving problems quickly, managing high-volume support requests, and maintaining smooth operations. Working multi-channel support (phone, email, chat) across e-commerce, insurance, and telecom, with proven results including 95%+ CSAT, strong AHT performance, and high First Contact Resolution rates. Skilled in Salesforce, SAP CRM, Google Workspace, and Microsoft tools

Top Skills

Marketing » CRM

Experience: 2 - 5 years

Customer Service & back office operation in Telecom, Healthcare Insurance, and E-commerce. Skilled in Salesforce, SAP CRM technical and other ticketing platform issues, and virtual assistant tasks efficiently.

Customer Support » Ecommerce

Experience: 2 - 5 years

Managed full-cycle e-commerce support processes, including payments, billing, collections, and refund coordination; monitored order tracking and sales activities across different online platforms.

Marketing » Appointment Setting » Calendly

Experience: 1 - 2 years

Managed marketing-related appointment scheduling through Calendly, Google Calendar, and similar platforms; organized client meetings and follow-up sessions to enhance sales coordination and customer relationships.

Other Skills

Accounting » Accounts Receivable

Experience: 1 - 2 years

Administered payment, billing, and collection processes within Accounts Receivable; provided professional customer support and correspondence through Salesforce CRM, Outlook, and Gmail, managing roughly 35 daily communications.

Marketing » Email Marketing

Experience: 1 - 2 years

Managed and responded to an average of 35 emails per day for over 2 years using Outlook and Gmail.

Basic Information

Age: 37

Gender: Female

Website: Sign Up with Pro Account to View

Address: Quezon City, National Capital Region

Tests Taken: IQ
Score: 130: DISC
Dominance: 22%
Influence: 11%
Steadiness: 39%
Compliance: 28%: English
C1(Advanced)