0 f9d9dde490809cb8 804021

VA/CS/Data Entry/SMM/Content Writer

99 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 20,000.00/month
( $368 USD )
EDUCATIONAL ATTAINMENT
Graduate of Bachelor in Medical Laboratory Science
AVAILABILITY
40 hrs/wk
( $2.13 USD/hr )
EXPERIENCE OVERVIEW
CS, GVA, Data Entry, Lead Specialist, SMM, Content Writer, Amazon VA, MVA
BASIC INFORMATION
Age:
27
Gender:
Female
Location:
Davao City, Davao Del Sur
Tests Taken:
IQ
Score:  125

DISC
Dominance:34 %
Influence:34 %
Steadiness:27 %
Compliance:5 &

English
 C2(Advanced/Mastery)
Last Active:
August 5th, 2022 (7 days ago)
Member Since:
June 24th, 2016
SKILL SUMMARY

I. EXPERIENCES: 

GENERAL VIRTUAL ASSISTANT (Full time)
April 2022 to June 2022

CLIENT SUCCESS REPRESENTATIVE (WORK FROM HOME)
Cavista Philippines Inc.| Aug 2020 - Jan 2022

A. Provide consultative support and solutions for our global partner clients; answer questions via phone and support ticketing center, resolve problems and offer general assistance for the day-to-day operations of various healthcare software solutions.
B. Partner effectively to provide quality support, while always upholding company values.
C. Respond rapidly and provide prompt support to client concerns; escalate unresolved matters and maintain ownership to a timely resolution.
D. Receive ongoing training to maintain knowledge and relevancy within the industry and company products/services.
E. Communicate with clientele; research to diagnose inquiries; manage database records and provide status reports on reported issues – with speed and professionalism.

COVID 19 TESTER/SWABBER
City Health Office - Davao City | July 2021 - Dec 2021

Perform nasopharyngeal swab procedures - a method of collecting clinical test 
samples from the back of the nose and throat by inserting a swab into the nostril.

CLIENT RELATIONS MANAGER
Note-e-fied Incorporated | June 2020 - July 2020

A. Building long-term relationships with home health agencies as clients.
B. Addressing concerns and complaints from home health agencies, especially with Medical Records.

PHLEBOTOMIST/SPECIMEN COLLECTOR
Hi-Precision Diagnostics Davao | Dec 2018 - Mar 2020

A. Performing Venipuncture and Capillary puncture.
B. Collecting, preparing, and storing blood samples.
C. Verifying Medical Records.

OUTBOUND CUSTOMER SERVICE REPRESENTATIVE
KapaServ Corp | Oct 2015 - May 2016

A non-voice account that offers Auto insurance to clients.

II. AREAS OF EXPERTISE

> MICROSOFT OFFICE/GOOGLE WORKSPACE
> EMAIL MANAGEMENT/SOCIAL MEDIA MANAGEMENT
> CUSTOMER SERVICE/SUPPORT
> CANVA CREATION/FILMORA VIDEO EDITOR 
> DATA ENTRY/APPOINTMENT SETTING
> DATA ENTRY/LEAD GENERATION
> RESEARCH/CONTENT WRITING
> MEDICAL VA 
> CRM
> AMAZON 

III. SPECIAL SKILLS AND COMPETENCIES

A. DATA PRESENTATION
> Effectively present reports and winning proposals to clients and prospects.
= USING CANVA AND PRESENTATIONS.

B. CLIENT SUCCESS
Drive and determined to see a client succeed, and understand the target market with their strengths that can greatly improve clients' business.

C. EMAIL MANAGEMENT
Ensure prompt and accurate communication via Email.

D. CALENDAR MANAGEMENT
> Outstanding in creating schedules for meetings and events.
> Adept at using Google Calendar

E. DATA ENTRY AND RESEARCH
> Knowledgeable in using Microsoft Office.
> Excellent in Research and administrative tasks.
> Very keen on details.
> I am skilled in creating presentations using PowerPoint and Canva.

F. SOCIAL MEDIA MANAGEMENT 
> Has excellent communication skills. 
> Handling various social media accounts such as Instagram, Facebook and Twitter.
> Researching social media trends and informing management of relevant changes to the company’s marketing activities.

WORKER SKILLS
TOP SKILLS
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Creative Writing
  • Editing Proofreading
  • Technical Writing
  • Web Content Writing
  • Lead Generation
  • Sales Representative
  • Social Media Marketing
  • Customer Support
  • Email Support
  • Phone Support
  • Medical Services

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Sales and Marketing
SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Lead Generation
  • Mobile Marketing
  • Sales Representative
  • Social Media Marketing
  • Telemarketing
  • Video Marketing

Advertising
SKILL RATING
  • Facebook Ads

Web Development
SKILL RATING
  • Javascript
  • Wordpress Development

Webmaster
SKILL RATING
  • Css
  • Html
  • PSD to HTML
  • Wordpress

Graphics & Multimedia
SKILL RATING
  • Logo Design
  • Print Design
  • Recording Audio
  • Shirt Design
  • User Interface Design
  • Video Editing
  • Web page Design

Finance & Management
SKILL RATING
  • Strategic Planning

Customer Service & Admin Support
SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Professional Services
SKILL RATING
  • Medical Services

Project Management
SKILL RATING
  • Design Project Management
  • Marketing Project Management
  • Other Project Management
  • Writing Project Management

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