Strategic & Detail-Oriented Administrative Professional
With over nine years of experience in administration, customer service, and advertising, I’ve developed the ability to streamline operations, manage multiple priorities, and provide dependable, high-quality support. I’ve worked across executive assistance, project management, community development, and digital marketing — always focused on efficiency, clear communication, and results.
In my most recent role, I provided executive-level support that included calendar and inbox management, project coordination, process improvement, and leadership program development. I’ve also created online courses, managed social media content, handled client communications, and built workflow systems that helped teams operate more smoothly. Earlier in my career, I worked in the advertising and BPO industry, supporting small to medium-sized businesses with campaign optimization on platforms like Microsoft Ads and Meta Ads.
I’m highly adaptable, solutions-driven, and proactive — able to balance strategic planning with hands-on execution in fast-paced, detail-oriented environments.
Tools & Platforms I’m Proficient In:
•Project & Task Management: Trello, CoConstruct
•CRM & Automation: HubSpot, Zapier
•Accounting & Payments: QuickBooks, Stripe
•Content & Design: Canva, Adobe Acrobat, Pictory AI, InVideo
•Advertising & Marketing: Microsoft Ads (Bing Ads), Meta Business Suite
•Document & Data Management: Google Workspace (Docs, Sheets, Drive), Microsoft •Office (Word, Excel, PowerPoint)
•Communication & Meetings: Gmail, Outlook, Zoom, Loom
•Community Management: Circle Community Platform
I’m passionate about helping businesses stay organized, deliver meaningful client experiences, and operate efficiently. If you’re looking for someone dependable, detail-oriented, and self-driven, I’d love to contribute to your team’s success.
Experience: 2 - 5 years
I manage complex calendars with precision, coordinating meetings, deadlines, and priorities across multiple time zones. I ensure that all scheduling aligns with key objectives while allowing my clients to stay focused on high-value tasks. I also prepare meeting agendas and reminders, ensuring each engagement runs smoothly.
Experience: 2 - 5 years
For the past five years, I’ve maintained efficient inbox systems for both business and personal correspondence. I categorize and prioritize emails, draft and respond on behalf of executives, and ensure that urgent matters receive immediate attention. My approach keeps communication organized and responsive, improving overall productivity.
Experience: 5 - 10 years
With a background in client support and account management, I’m skilled at handling inquiries with professionalism and empathy. I provide clear, timely solutions while maintaining a positive brand experience. My focus is on resolving issues effectively and building long-term client trust.
Experience: 2 - 5 years
I work closely with accounting teams and external bookkeeping firms to record financial transactions, manage receipts, and reconcile reports using tools like QuickBooks. Accuracy and confidentiality are my top priorities to ensure financial integrity.
Experience: 2 - 5 years
I organize and monitor multiple projects from start to finish, setting clear timelines, assigning tasks, and ensuring deliverables are met on time. I use platforms like Trello and CoConstruct to streamline workflows and track progress efficiently
Experience: 2 - 5 years
I oversee employee timesheets, ensuring all logged hours are accurate and approved before payroll submission. My attention to detail ensures smooth payroll processing and proper record-keeping for compliance.
Experience: 2 - 5 years
I maintain and organize digital databases, ensuring that all client and project information is accurately recorded and easily accessible. I focus on maintaining structure and data security to support business continuity.
Experience: 1 - 2 years
I collaborate with accounting teams to prepare and verify payroll data. I ensure timesheets, deductions, and adjustments are processed accurately and in a timely manner, supporting transparent and consistent payment cycles.
Experience: 2 - 5 years
I design and maintain workflow systems that increase efficiency and reduce redundancy. By identifying bottlenecks and optimizing processes, I help teams stay organized and meet deadlines effectively.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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