Current Employment Status:
Hired Full Time on Mar 25, 2026
Alyana
E-commerce CS Manager|Shopify & Amazon | AI Automation
Verified
Overview
Looking for full-time work (8 hours/day)
at $5.81/hour ($1,120.00/month)
Post-graduate degree (Masters, Doctorate, etc.)
Last Active
June 25th, 2026 (today)
Member Since
November 20th, 2023
Profile Description
I help e-commerce businesses deliver smooth and reliable customer support by building systems, handling fulfillment, and training AI chatbots.
With experience in Shopify, Amazon, HelpScout, and Tawk.to, I?ve written SOPs, automated CS workflows, coordinated with warehouses, and processed returns and claims. I also trained chatbots like VanChat, TinyTalk, and AirFive to improve support speed and accuracy.
Detail-oriented, independent, and proactive, I bring structure, efficiency, and care to every task.
Top Skills
E-Commerce » Amazon
Experience: 2 - 5 years
E-Commerce » Shopify
Experience: 2 - 5 years
Office and Administration » Organization
Experience: 2 - 5 years
Other Skills
Human Resources » Sop Writing
Experience: 1 - 2 years
Customer Support » Customer Service
Experience: 1 - 2 years
Office and Administration » Attention to Detail
Experience: 2 - 5 years
Office and Administration » Critical Thinking
Experience: 2 - 5 years
Marketing » Copywriting
Experience: 1 - 2 years
Marketing » Content Creation » Research Writing
Experience: 2 - 5 years
Customer Support » Email Support
Experience: Less than 6 months
Customer Support » Chat Support
Experience: Less than 6 months
Office and Administration » Data Analytics
Experience: 1 - 2 years
Office and Administration » Communication
Experience: 1 - 2 years
E-Commerce » Order processing
Experience: 1 - 2 years
Office and Administration » AI Tools » AI Automation
Experience: 1 - 2 years
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Baguio, Benguet
- Tests Taken
- IQ
- Score: 100
- DISC
- Dominance: 9
- Influence: 36
- Steadiness: 43
- Compliance: 13
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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