General Virtual Assistant | Email Marketing Support (Klaviyo)

I can efficiently handle customer inquiries and tickets using Zendesk, ensuring timely responses, proper ticket management, and accurate reporting to improve customer satisfaction.

I manage content posting, engagement, and basic content planning to help maintain an active and professional online presence for your company.

I provide professional and responsive customer support, handling inquiries, resolving issues, and ensuring a positive experience that builds trust and loyalty.

I am experienced in using Salesforce to manage customer information and track interactions. I also have hands-on experience using Salesforce Dialer for outbound calls to generate leads, helping to expand customer pipelines and drive business growth.

I have hands-on experience supporting Shopify’s day-to-day operations for the company, including monitoring orders, checking if workflows are running correctly, and ensuring processes function smoothly. While I have not yet created workflows from scratch, I am comfortable working within existing systems and can quickly learn and adapt to your company’s processes.

I handle data entry, tracking, and organization with accuracy, helping you maintain clean and reliable records for better decision-making.

I can assist in creating and sending email campaigns, setting up your current automations, and organizing your email lists to engage your audience and help drive conversions.

I help execute marketing tasks such as campaign coordination, content scheduling, and basic strategy support to keep your digital marketing efforts consistent and effective.