I have been in the Customer Service for more than 5 years in the field of financial, gaming and ecommerce. I am excited about this opportunity to join this company and continue to push the boundaries of creativity in my work.
In my previous roles as Customer Support, I assist customers in troubleshooting of Hardware and Software Application as well in routing concerns to the right level of assistance. I have experience also in Various ticketing Systems such as Zendesk, Service Now and Jira.
I am proud that I have become a top performing Agent in 2021 in my respective campaign. I am also transferred to specialty department to assist higher level of concerns. Also, being transferred in a back office position to track the back logs of the financial campaign I belong in 2019. These are testament of my work ethics and ability to deliver results that drive business success.
I am positive that my experience and values I have gained in my previous jobs would make me a valuable asset for your team. i would love to discuss my qualifications further and learn more about the opportunity to join your team. Please feel free to contact me at anytime to schedule an interview.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
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