Customer Care and eCommerce Operations Specialist with 8+ years of experience supporting customers and managing end-to-end operations across Shopify, Amazon, and TikTok Shop. Skilled in problem solving on the spot, handling high-volume inquiries, and resolving complex customer concerns. Experienced in order management, dispute resolution, inventory coordination, and promotional campaigns, with a consistent track record of exceeding performance expectations and improving customer satisfaction.
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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