E-Commerce Sidekick | Care Coordination Ninja

Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Associates degree

Last Active

June 30th, 2026 (13 days ago)

Member Since

November 9th, 2023

Profile Description

With a decade of experience in the BPO industry, I have honed my skills across various roles, primarily focusing on customer service and technical support. My journey began with a five-year tenure at a leading cable company, where I excelled as a Customer Service and Technical Support Representative, gaining a solid foundation in troubleshooting and customer engagement.

Following that, I spent three years in an eCommerce environment, effectively servicing both B2B and B2C clients, and managing a diverse customer base from Europe, Australia, and Asia. Most recently, I served as a Customer Service Representative for a third-party administrator specializing in claims management in the U.S., where I provided exceptional support and handled meticulous reporting.

In addition to my extensive BPO experience, I have worked as a Virtual Assistant for the past year, supporting several clients with tasks ranging from customer service to cold calling. This role has allowed me to enhance my organizational skills and adapt quickly to varying client needs, ensuring efficient workflow and superior service.

I am passionate about delivering outstanding service and leveraging my experience to drive customer satisfaction and operational excellence.