Virtual Assistant | HR & Administrative Support Specialist | Customer Service Ex

Overview

Looking for full-time work (8 hours/day)

at $4.16/hour ($800.00/month)

Bachelor's degree

Last Active

June 26th, 2026 (yesterday)

Member Since

November 8th, 2023

Profile Description

Hello! I'm Ivy, a Business Administration graduate majoring in Financial Management with 2 years of experience in customer support, HR operations, and administrative services.

I worked as a MyHR Live Support Advisor supporting Amazon employees with concerns related to time and attendance, payroll, compensation, and HR processes. Due to my performance and expertise, I was promoted to Subject Matter Expert (SME), where I assisted tea ---------- mbers, handled escalations, and provided guidance on complex cases.

Throughout my career, I have developed strong skills in communication, problem-solving, data management, documentation, and multitasking. I am comfortable working in fast-paced environments, managing multiple priorities, and learning new systems quickly. I have experience using Amazon Workspace, Slack, Webex, Microsoft Office, Google Workspace, and various internal business tools.

My services include:
• Virtual Assistance
• Administrative Support
• Customer Service
• Documentation and Reporting
• HR and Payroll Support
• Email Management
• Calendar Management
• Research

I am detail-oriented, reliable, highly organized, and committed to delivering quality work. In 2025, I received the Shining Stars Award as a top performer across our entire line of business, reflecting my dedication to excellence and continuous improvement.

I am currently looking for long-term opportunities where I can support business owners and teams by helping them stay organized, efficient, and focused on growth.

I look forward to working with you!