I've worked as a Call Center Representative for
2 years with an account of locksmith which I dispatch technicians and did some outbound and inbound calls for customers and also I've been a Virtual Assistant for almost 3years and my worked before are Real Estate virtual Assistant and General Virtual Assistant for a chimney company, when I worked as a real estate virtual assistant I did some cold calling for hot and cold leads and follow up the prospect property sellers while for the chimney company as general virtual assistant I did some general admin task such as monitor and manage accounts including follow up invoices and make some flyers to gain customer and post it on social media.
Experience: 2 - 5 years
I have four years of experience working as a dispatcher, specializing in coordinating services for locksmith, chimney, garage door, and air duct technicians. I’ve handled high call volumes, assessed customer needs, and efficiently assigned jobs to field professionals while ensuring smooth communication and timely service. Key Skills: Dispatch Coordination ★★★★★ Customer Communication ★★★★★ Multitasking & Time Management ★★★★★
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