Khemberly
Operations & Administrative VA | Customer Support | 11+ Years Experience
Verified
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $7.02/hour ($676.54/month)
Bachelors degree
Last Active
June 29th, 2026 (9 days ago)
Member Since
October 31st, 2023
Profile Description
11+ Years in Technical Support, Customer Service, and Business Operations
I help businesses deliver excellent customer experiences while keeping day-to-day operations organized and efficient.
With over 11 years of experience in technical support, customer service, and administrative operations, I have handled customer inquiries,
I am known for being dependable, detail-oriented, and proactive. Whether it's responding to customer
Core Skills:
• Customer Support
• Technical Support
• Virtual Assistance
•
• Administrative Support
• CRM Management
• Order Processing
• Data Entry
• Business Operations Support
Currently expanding my skills in GoHighLevel CRM and automation to better support businesses with workflow management and process optimization.
Top Skills
Office and Administration » Email Management
Experience: 5 - 10 years
Managed high-volume customer and business email communications for over 10 years, handling inquiries, order requests, follow-ups, and issue resolution in a fast-paced B2B environment.
Customer Support » Customer Service
Experience: 10+ years
Handled customer concerns, inquiries, and escalations while maintaining high service standards and customer satisfaction.
Office and Administration » Administrative Support
Experience: 10+ years
Supported daily business operations through record management, documentation, reporting, and coordination with multiple departments.
Other Skills
Customer Support » Technical Support
Experience: 10+ years
11+ years of providing technical assistance through email, chat, and voice support at TELUS International.
Office and Administration » Data Entry
Experience: 10+ years
Strong attention to detail with experience handling customer records, order information, business data, and documentation accurately.
E-Commerce » Order processing
Experience: 10+ years
Managed B2B fiber internet orders and ensured accurate and timely completion of requests.
Customer Support » Back Office Support
Experience: Less than 6 months
Supported business operations through order processing, inquiry management, account updates, and coordination with multiple teams.
Marketing » Social Media Management
Experience: Less than 6 months
Managed social media content planning, content creation, scheduling, publishing, and audience engagement for a business page while supporting overall marketing initiatives.
Customer Support » Chat Support
Experience: 1 - 2 years
Assisted customers through chat-based support, troubleshooting service issues, answering inquiries, and coordinating resolutions with technical teams.
Design » Graphic Design » Canva
Experience: Less than 6 months
Office and Administration » Problem Solving
Experience: Less than 6 months
Applied analytical thinking and troubleshooting skills to resolve customer issues, identify root causes, and improve operational efficiency.
E-Commerce » Amazon » FBA
Experience: Less than 6 months
Conducted market research to identify profitable products for Amazon FBA, analyzing trends and competition.
Real Estate » Lead Generation
Experience: Less than 6 months
Experience conducting online research and using tools such as Apollo to gather business information, identify prospects, and support sales and business development activities.
Marketing » Appointment Setting » Calendly
Experience: Less than 6 months
Marketing » GoHighLevel
Experience: Less than 6 months
Currently developing proficiency in GoHighLevel CRM, including contact management, pipelines, workflows, automation, and appointment scheduling.
Basic Information
- Age
- 45
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- TERESA, RIZAL
- Tests Taken
- IQ
- Score: 143
- DISC
- Dominance: 19%
- Influence: 7%
- Steadiness: 51%
- Compliance: 23%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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