Christelle

Email, Chat & Voice Support Specialist | Ecommerce VA with Salesforce CRM Experi

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Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelors degree

Last Active

June 25th, 2026 (2 days ago)

Member Since

October 9th, 2023

Profile Description

I provide customer support and virtual assistance for ecommerce, service-based, and online businesses that need reliable day-to-day support and organized customer communication. With 5+ years of experience in customer service, CRM management, and remote support, I help businesses handle customer inquiries, scheduling, data management, and administrative tasks efficiently.

I have experience using Salesforce CRM, Zoho CRM, Google Workspace, Slack, Zoom, Canva, CapCut, ChatGPT, Grammarly, Microsoft Office, VOIP systems, and logistics tracking tools. I am also experienced in email, chat, and phone support, data entry, appointment scheduling, market research, and content organization.

My background includes working with ecommerce accounts, telecommunications, travel services, market research companies, and remote content projects. I currently create and manage YouTube content using AI-assisted tools for scriptwriting, editing, and scheduling.

I am based in Davao City, Philippines and available for full-time remote work. I can work across US EST/PST, UK GMT, and AU AEST time zones. I am looking for a long-term role where I can contribute consistently and grow with a company.

I am known for being dependable, organized, adaptable, and easy to work with. I value clear communication, consistency, and delivering quality work on time.

Top Skills

Marketing » Telemarketing » Inbound Sales

Experience: 1 - 2 years

As a Sales Representative in a travel account, my role was centered around promoting and selling travel-related products and services to customers. In my role as a Sales Representative in a travel account, I had the exciting opportunity to connect with travelers and assist them in planning memorable journeys.

Customer Support » Chat Support

Experience: 6 months - 1 year

I handled customer support through email, voice, and live chat, managing up to 5 chats at once while assisting with orders, tracking, and account concerns using Salesforce CRM.