Marc

Collection Specialist |Account Receivable |Email Collections | Billing & Payment

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.78/hour ($1,120.00/month)

Bachelors degree

Last Active

June 29th, 2026 (24 days ago)

Member Since

October 8th, 2023

Profile Description

Top-performing Collection Specialist | Accounts Receivable | Email Support Expert

Results-driven Collection Specialist managing 60+ overdue accounts per shift, specializing in high-volume email collections, accounts receivable, billing support, and payment follow-ups. Handles 80–100+ emails daily to secure payments, resolve disputes, and reduce delinquent accounts.

Proven ability to meet and exceed KPIs, improve cash flow, and maintain accurate financial records. Skilled in payment negotiation, dispute resolution, CRM tools, data entry, and customer service, ensuring professional and positive client communication at all times.

Experienced in managing large portfolios with minimal outbound calls, focusing on efficient email strategies that drive results. Detail-oriented, reliable, and committed to helping businesses maintain healthy cash flow and smooth financial operations.

Top Skills

Experience: 2 - 5 years

Experience: 5 - 10 years

-Investigated and resolved fraudulent account activities, ensuring quick and effective resolution for affected customers -Communicated directly with customers to explain fraud procedures, assist with account recovery and provide security advice -Documented fraud incidents and maintained detailed case files using Client 360

Experience: 10+ years

-Managed overdue accounts and conducted timely follow-ups to secure payments -Negotiated payment arrangements and settlement options with delinquent customers -Utilized collection software to track account status and generate reports -Ensure compliance with regulatory requirements and bank policies -Achieved consistent targets for reducing delinquency rates and recovering debts

Other Skills

Experience: 2 - 5 years

Experience: 10+ years

Experience: 10+ years

Experience: 10+ years

Experience: 10+ years

Experience: Less than 6 months

Basic Information

Age
38
Gender
Male
Website
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Address
Tests Taken
IQ
Score:  113
English
C2(Advanced/Mastery)
Government ID
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