Customer Support | Technical Support | CRM Specialist | TEFL Certified | BPO Professional | Social Media & Admin Support | Data Entry
As a Versatile Virtual Assistant with 6 years of BPO experience in customer support, technical assistance, sales, retention, and data entry. Skilled in using CRM and ticketing systems, with excellent communication and multitasking abilities. TEFL certified, with knowledge in basic bookkeeping and graphic design. I help clients stay organized, efficient, and connected to their customers. Currently exploring opportunities to apply my diverse BPO experience to remote roles in digital marketing, administration, or customer engagement.
Experience: 1 - 2 years
Experience: 2 - 5 years
Helping customers through a phone call to resolve their concerns through a software or hardware also helping them to create a ticket to raised their issues to a higher level support.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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