Active Directory: Onboarding, Offboarding and Account modification, DLs and SGs
Office 365 user management, Azure AD/Entra ID, Exchange Admin
Ticketing/RMM tools: ConnectWise Manage and Automate & ServiceNow
Network: DNS, DHCP, Ip Addresses, Firewall, etc.
Email
Printer Troubleshooting: Mapping, Driver installation, Scan to e-mail/folder setup
VPN support: SonicWall (NetExtender) & Cisco AnyConnect
Network Troubleshooting, Mobile phone troubleshooting, Third Party Application Support
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 5 - 10 years
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Davonna Willis
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