E-commerce Customer Support VA | Shopify | Email & Chat Support | 6+ Years Exper

Overview

Looking for full-time work (8 hours/day)

at $4.96/hour ($960.00/month)

Associates degree

Last Active

July 6th, 2026 (8 days ago)

Member Since

October 5th, 2023

Profile Description

Intro Video:

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I’m an experienced Customer Support Virtual Assistant with over 6 years in customer service, including 4 years in the BPO industry and hands-on experience supporting e-commerce businesses.

I specialize in email and chat support for online stores, particularly in the fashion industry. I help customers with order tracking, refunds, product inquiries, and post-purchase concerns—making sure every interaction is handled clearly, professionally, and with care.

I have experience using tools like Shopify, Freshdesk, Redo, and Loop to manage customer requests, process orders, and keep everything organized on the backend.

I’m known for being reliable, detail-oriented, and easy to work with. I can follow processes, adapt quickly to new systems, and work independently with minimal supervision.

If you’re looking for someone who can take care of your customer support and help improve your customer experience, I’d be happy to support your business.