Profile Title
Dentistry Graduate |Dental Assistant | Certified Medical Transcriptionist | Customer Service Specialist
Profile Overview
Hello! I am a Dentistry graduate with over seven years of experience in dental healthcare support and customer service. I am also a Certified Medical Transcriptionist with training in medical terminology, healthcare documentation, and accurate record management.
My professional background combines clinical knowledge, administrative expertise, and exceptional customer service.
As a Dental Assistant and Dental Secretary, I have assisted dentists with patient care, managed appointment scheduling, maintained patient records, coordinated treatment plans, handled billing and administrative tasks, and served as a primary point of contact for patients. I can provide reliable administrative support, patient coordination, medical documentation assistance, customer service, and office management support.
In addition to my healthcare experience, I have worked in customer service, assisting patients, resolving inquiries, processing requests, and ensuring a positive customer experience. This experience strengthened my communication skills, problem-solving abilities, and ability to work efficiently in fast-paced environments.
My educational background in dentistry allows me to understand dental procedures, treatment plans, medical terminology, and patient needs, enabling me to effectively support healthcare professionals and their practices.
Core Skills
• Medical and Dental Assistance
• Medical Transcription
• Dental Terminology and Procedures
• Patient Scheduling and Appointment Coordination
• Customer Service and Patient Support
• Phone and Chat Support
• Medical Terminology
• Administrative Support
Why Hire Me?
Dentistry graduate with healthcare knowledge and clinical experience
7+ years of experience in dental assistance and customer service
Certified Medical Transcriptionist
Strong understanding of dental and medical terminology
Excellent written and verbal English communication skills
Detail-oriented, organized, and dependable
Committed to patient confidentiality and professional service
I am passionate about helping healthcare providers streamline their daily operations and deliver outstanding patient care. I am eager to bring my healthcare background, administrative expertise, and customer service experience to a Medical or Dental Assistant role and become a valuable member of your team.
Availability: Full-Time or Part-Time
Location: Philippines
English Proficiency: Advanced
Experience: 7+ Years in Dental Healthcare and Customer Service Support
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: Less than 6 months
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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