Sales Agent/ Chat Representative

Overview

Looking for part-time work (5 hours/day)

at $4.73/hour ($570.00/month)

Bachelors degree

Last Active

June 24th, 2026 (today)

Member Since

September 9th, 2023

Profile Description

I am a results-driven BPO professional with over 5 years of hands-on experience in customer support, data entry, record management, and advanced spreadsheet organization. I have built my career supporting fast-paced, high-volume accounts where accuracy, confidentiality, and efficiency are non-negotiable.

My professional journey began with Alibaba, one of the world’s largest e-commerce platforms, where I provided pure chat support while maintaining and updating customer records using Microsoft Excel. I developed a strong system for organizing data, ensuring every entry was precise, searchable, and well-structured, which significantly improved case retrieval time and overall workflow efficiency for the team.

I later spent two years supporting a healthcare account, where I handled chat and email inquiries while managing health insurance–related data, member records, and sensitive personal information. I worked extensively with tools such as CSR systems and Salesforce, strictly following data privacy standards while maintaining exceptional accuracy. This role strengthened my ability to manage confidential health information with professionalism and attention to detail.

In addition, I supported ESPN, delivering customer service for a global sports network, and later worked with ---------- , where I focused heavily on large-scale data entry and spreadsheet management. I gathered, cleaned, and structured high volumes of data into clear, functional Excel files designed for easy navigation and quick decision-making.

I am highly organized, detail-oriented, and known for my ability to multitask across chats, emails, and calls without sacrificing quality. I consistently deliver high performance and was recognized as a Top Performer with 100% QA, reflecting my commitment to excellence and customer satisfaction.

Flexible, dependable, and easy to work with, I adapt quickly to new processes and require minimal supervision once trained. I take pride in keeping data 100% accurate, well-organized, and effortlessly accessible. If you’re looking for someone who can handle health insurance data entry, customer support, and spreadsheet management with speed, precision, and reliability, I’m ready to add value and exceed expectations.