Irish

CUSTOMER SUPPORT SPECIALIST |SHORT-TERM-RENTAL SPECIALIST | VIRTUAL ASSISTANT

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Overview

Looking for full-time work (8 hours/day)

at $6.95/hour ($1,344.00/month)

Associates degree

Last Active

July 4th, 2026 (12 days ago)

Member Since

September 2nd, 2023

Profile Description

CUSTOMER SUPPORT SPECIALIST |SHORT-TERM-RENTAL SPECIALIST | VIRTUAL ASSISTANT

Professional customer service and support specialist with over 8 years of experience in BPO, hospitality support, telecommunications, food delivery services, customer retention, and administrative scheduling. Skilled in resolving complex customer concerns, managing escalations, handling billing inquiries, supporting hosts and guests throughout reservation lifecycles, and delivering policy-compliant solutions.

Proven ability to provide exceptional customer experiences through phone, email, and chat support while maintaining accuracy, professionalism, and efficiency in fast-paced environments. Experienced Subject Matter Expert (SME) with a strong background in coaching tea ---------- mbers, improving service quality, and assisting with complex case resolutions.

Core competencies include customer support, conflict resolution, account management, retention strategies, appointment scheduling, CRM systems, email and chat support, escalation management, and administrative assistance.

Top Skills

Customer Support » Email Support

Experience: 1 - 2 years

Email Support Customer Service

Customer Support » Chat Support

Experience: 1 - 2 years

Chat support Customer Service for placing orders.

Office and Administration » Decision Making

Experience: 5 - 10 years

Other Skills

Office and Administration » Attention to Detail

Experience: Less than 6 months

Customer Support » Customer Service » Conflict resolution

Experience: 2 - 5 years

Office and Administration » Flexibility

Experience: Less than 6 months

Office and Administration » Time Managment

Experience: 5 - 10 years

Basic Information

Age
28
Gender
Female
Website
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Address
Davao, Davao del Sur
Tests Taken
IQ
Score:  96
DISC
Dominance: 35%
Influence: 22%
Steadiness: 31%
Compliance: 12%
English
C1(Advanced)
Government ID
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