Reo

Appointment Setter, Customer Service, Team Lead Ecommerce, Solar, People Managem

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.69/hour ($709.09/month)

Associates degree

Last Active

June 27th, 2026 (today)

Member Since

August 23rd, 2023

Profile Description

Results-driven Customer Service and Operations Professional with 13+ years of experience in BPO, non-voice support, appointment setting, solar campaigns, and team leadership. Skilled in handling email/chat support, customer escalations, CRM management, KPI tracking, and workflow optimization. Proven track record of leading teams of up to 40 agents while improving productivity, CSAT, SLA performance, and operational efficiency. Experienced with Zendesk, ticket management, coaching, and client coordination. Reliable, detail-oriented, and committed to delivering excellent customer experience and long-term business growth. Open to remote opportunities in customer support, virtual assistance, team leadership, operations, and admin support.

Top Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Team Lead - Customer service (Retail)

Other Skills

Experience: 1 - 2 years

Cold Calling/Appointment Setting in the Solar Industry. Generating leads for the solar expert and educate homeowners the benefits of having solar.

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: 6 months - 1 year

Experience: 1 - 2 years

Experience: Less than 6 months

Basic Information

Age
41
Gender
Male
Website
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Address
Cebu, Cebu
Tests Taken
None
Government ID
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