Aljen

Sr Customer Support | Admin Assistant | Guest Service Rep

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Bachelors degree

Last Active

July 6th, 2026 (2 days ago)

Member Since

August 16th, 2023

Profile Description

Experienced Virtual Assistant & Senior Customer Support Specialist | 11+ Years in Customer Service!

Hi, I’m ---------- ---------- , a highly skilled Virtual Assistant and Senior Customer Support Specialist with 11 years of experience in customer service, administrative support, technical troubleshooting, and legal intake. I’ve worked with top companies like DoorDash, Expedia, and McGraw Hill Education, handling customer and driver support, order management, and problem resolution with efficiency and professionalism.

 What I Bring to the Table:? 

• Customer Support Expert – 11+ years in chat, email, and phone support across industries (telecom, travel, food delivery, education, and legal).

• DoorDash Customer & Dasher Support Experience – Resolved order issues, assisted drivers, and coordinated with internal teams.

• Tech-Savvy Troubleshooter – Experienced in resolving online and mobile platform issues efficiently.

• Administrative & CRM Pro – Skilled in handling order confirmations, payment processing, data entry, and managing CRM tools like Salesforce & HubSpot.

• Trainer & Subject Matter Expert (SME) – Led new hire training and mentoring programs to improve customer service performance.

• Detail-Oriented & Multitasking Pro – Thrives in fast-paced environments while ensuring accuracy and excellent customer experiences.

I am actively looking for long-term remote opportunities where I can leverage my skills to support businesses, enhance customer satisfaction, and contribute to team success.


 Let’s Work Together! If you need a dedicated and reliable professional who genuinely cares about helping customers and optimizing processes, I’d love to be part of your team. Let’s connect!

Top Skills

Experience: Less than 6 months

Experience: 1 - 2 years

Experience: 6 months - 1 year

I was the top 5 broker on my previous role. Was able to help my client close potential lead and set appointments for highly qualified leads. I do cold calling, appointment settings, and real estate acquisition.

Other Skills

Experience: Less than 6 months

Experience: 2 - 5 years

Experience: Less than 6 months

Experience: 5 - 10 years

Experience: Less than 6 months

Basic Information

Age
32
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  90
DISC
Dominance: 33%
Influence: 40%
Steadiness: 15%
Compliance: 12%
English
C1(Advanced)
Government ID
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