OLIVER
Virtual Assistant | Team Manager| BPO Quality Supervisor
Verified
With Timeproof
Overview
Looking for full-time work (9 hours/day)
at $4.96/hour ($1,080.00/month)
College Degree
Last Active
July 8th, 2026 (9 days ago)
Member Since
May 12th, 2016
Profile Description
I am a results-driven Operations Manager with over 8 years of experience leading BPO and fully remote teams, specializing in KPI-driven performance, quality assurance, and team development. I help businesses improve productivity, conversion rates, and service quality through data-backed coaching, process optimization, and strong accountability systems. With a proven background in operations management, sales performance, and client-facing leadership, I’ve successfully managed multi-team programs, strengthened compliance, reduced inefficiencies, and built high-performing teams that consistently meet or exceed targets. I thrive in fast-paced environments, work closely with clients and stakeholders, and bring structure, clarity, and measurable results to every operation I support.
Top Skills
Professional Services » Management Services » Bpo Operations Management
Experience: 2 - 5 years
Professional Services » Management Services » Customer Support Management
Experience: 2 - 5 years
Customer Support
Experience: 5 - 10 years
Other Skills
Customer Support » Chat Support
Experience: 2 - 5 years
Office and Administration » Data Entry
Experience: 2 - 5 years
Office and Administration » Email Management
Experience: 2 - 5 years
Virtual Assistant
Experience: 2 - 5 years
Office and Administration » Calendar Management
Experience: 2 - 5 years
Office and Administration » Task Prioritization
Experience: 2 - 5 years
Basic Information
- Age
- 33
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Caloocan
- Tests Taken
- IQ
- Score: 128
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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