Lhyiane

Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $6.60/hour ($1,280.00/month)

Bachelors degree

Last Active

June 3rd, 2026 (yesterday)

Member Since

August 9th, 2023

Profile Description

I am a reliable and detail-oriented Solar Support Professional with over 3 years of experience working remotely with U.S.-based solar companies. My background includes solar scheduling, permitting support, project coordination, and customer service across multiple stages of the solar project lifecycle.I have hands-on experience coordinating installer schedules, supporting permitting and documentation requirements, tracking project statuses, and assisting with 811 coordination, inspections, meter spotting, and SGIP processing. I also provide high-quality customer service—handling inbound and outbound communication, addressing customer concerns, and ensuring clear, timely updates throughout the project process.My strengths include strong organizational skills, attention to detail, CRM documentation, and effective communication with customers, field teams, utilities, and local authorities having jurisdiction (AHJs). I thrive in fast-paced, remote work environments and consistently deliver accurate, dependable support.I am responsive during U.S. business hours and committed to helping solar teams operate efficiently while maintaining a positive customer experience.

Top Skills

Worked in BPO Industry for a year. Handling complaints and making sure every call of each customers are handled with care and leaving them satisfied despite of the experience they've been through or making sure they understand the value of what we sell from our products to our service.

Experience: Less than 6 months

As a Tourism Graduate, during my college years, we have to speak the global language as we are about to deal to not just one nationality.

Experience: Less than 6 months

Other Skills

Experience: 6 months - 1 year

When I was working with the BPO Industry, I was part of the Telco account in Retentions campaign wherein we handle everything from sales, technical support, and retaining the customer or preventing them from cancellation. Since, it's not only about the price why customers are complaining but for the quality as well.

Experience: Less than 6 months

As part of the administrative department during my time in hotel industry, I also did emailing especially the very important person not to mention the government officials. They do require email messaging and whatnot because they aren't into social medias.

Experience: Less than 6 months

Did some part time as an appointment setter.

Experience: Less than 6 months

Worked in a hotel, administrative department but have multiple roles, so aside from that I did reservations, room service, and work as a telephone operator.

Experience: Less than 6 months

I'm a Tourism Graduate so we did researches and had some travel agency subjects with this. Had internship in a travel agency as well.

Basic Information

Age
26
Gender
Male
Website
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Address
Naguilian, La Union
Tests Taken
None
Government ID
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