Jessa

Healthcare Virtual Assistant | Medical Admin Specialist | Insurance Verification

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Overview

Looking for full-time work (8 hours/day)

at $6.14/hour ($1,184.00/month)

Bachelors degree

Last Active

June 30th, 2026 (11 days ago)

Member Since

July 27th, 2023

Profile Description

Healthcare Virtual Assistant | Medical Admin Specialist | Insurance Verification & Claims Support


Hi! I’m Jessa, a detail-oriented Healthcare Virtual Assistant with 4+ years of experience in US healthcare accounts. I specialize in medical administration, insurance verification, claims support, and patient coordination. I help clinics and healthcare providers stay organized, compliant, and efficient.


* Who I’ve Worked With:
1. US Eye Clinics (Houston Eye Associates – Texas)
2. BlueCross BlueShield of North Carolina
3. Shell Helix Service Center


What I Do:
- Insurance verification & eligibility checks
- Prior authorization & benefits explanation
- Claims follow-up & denial resolution
- Appointment scheduling & patient coordination
- EHR/EMR documentation & records management
- Billing support & payment coordination
- Provider and patient communication


Key Skills:
1. Healthcare administration
2. HIPAA compliance
3. Claims & benefits processing
4. Calendar & inbox management
5. Data entry & documentation
6. CRM & EHR systems
7. Strong customer service & communication


Tools I Use:
• MedEvolve, ModMed, Facets, Availity, Navinet
• Blue e-BCBSNC Portal, Argus, Healthlink
• Genesys Cloud, Citrix Workspace
• Microsoft Office, Google Workspace
• Slack, Zoom


If you need a reliable Healthcare VA who understands US insurance, claims, and patient support. let’s connect. I’m ready to support your team long-term.

Top Skills

Managing patient records, handling billing and insurance processes, and maintaining accurate documentation.

Providing exceptional support and creating positive experiences for patients.

Managing appointments and coordinating schedules efficiently.

Other Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Coordinating activities between departments and managing multiple tasks simultaneously.

Experience: 2 - 5 years

Addressing and resolving patient concerns and operational issues promptly.

Experience: 2 - 5 years

Prioritizing tasks to meet deadlines and ensure efficient operations.

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Basic Information

Age
27
Gender
Female
Website
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Address
Marikina, METRO MANILA
Tests Taken
IQ
Score:  93
Government ID
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