Healthcare Virtual Assistant | Medical Admin Specialist | Insurance Verification & Claims Support
Hi! I’m Jessa, a detail-oriented Healthcare Virtual Assistant with 4+ years of experience in US healthcare accounts. I specialize in medical administration, insurance verification, claims support, and patient coordination. I help clinics and healthcare providers stay organized, compliant, and efficient.
* Who I’ve Worked With:
1. US Eye Clinics (Houston Eye Associates – Texas)
2. BlueCross BlueShield of North Carolina
3. Shell Helix Service Center
What I Do:
- Insurance verification & eligibility checks
- Prior authorization & benefits explanation
- Claims follow-up & denial resolution
- Appointment scheduling & patient coordination
- EHR/EMR documentation & records management
- Billing support & payment coordination
- Provider and patient communication
Key Skills:
1. Healthcare administration
2. HIPAA compliance
3. Claims & benefits processing
4. Calendar & inbox management
5. Data entry & documentation
6. CRM & EHR systems
7. Strong customer service & communication
Tools I Use:
• MedEvolve, ModMed, Facets, Availity, Navinet
• Blue e-BCBSNC Portal, Argus, Healthlink
• Genesys Cloud, Citrix Workspace
• Microsoft Office, Google Workspace
• Slack, Zoom
If you need a reliable Healthcare VA who understands US insurance, claims, and patient support. let’s connect. I’m ready to support your team long-term.
Experience: 2 - 5 years
Managing patient records, handling billing and insurance processes, and maintaining accurate documentation.
Experience: 2 - 5 years
Providing exceptional support and creating positive experiences for patients.
Experience: 2 - 5 years
Managing appointments and coordinating schedules efficiently.
Experience: 2 - 5 years
Experience: 2 - 5 years
Coordinating activities between departments and managing multiple tasks simultaneously.
Experience: 2 - 5 years
Addressing and resolving patient concerns and operational issues promptly.
Experience: 2 - 5 years
Prioritizing tasks to meet deadlines and ensure efficient operations.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.