<!--[if !supportLists]-->·
<!--[endif]-->Customer Service Representative with 6 years
experience in a call center.
<!--[if !supportLists]-->·
<!--[endif]-->Give invaluable insights and guidance to the
ops team such as trend and correlation studies, verbatim case intel, and circle
coaching behavior. I am part of the reports analytics team which is a constant
source of behind the scenes innovations that have helped the site improve its
Chat VOC from 58% in Mar|April to 60% in May and reduce attrition from 10% in
March to 6% in April & May 2020.
<!--[if !supportLists]-->·
<!--[endif]-->Good keyboard skills and knowledge of customer
service principles & practices.
<!--[if !supportLists]-->·
<!--[endif]-->Understands new concepts easily – Quick learner.
<!--[if !supportLists]-->·
<!--[endif]-->Multitasking
<!--[if !supportLists]-->·
<!--[endif]-->Ability to handle stress.
<!--[if !supportLists]-->·
<!--[endif]-->Reliable.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.