Joy

Customer Support | Fraud Prevention Specialist| E-commerce A

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.46/hour ($1,433.60/month)

Bachelors degree

Last Active

June 26th, 2026 (yesterday)

Member Since

July 21st, 2023

Profile Description

I am a highly skilled Virtual Assistant with over 9 years of experience in customer service, administrative support, and virtual assistance. I have handled phone, email, and chat support, order management, dispute resolution, and administrative tasks.

Customer Support – Expert in handling inquiries, complaints, refunds, and order tracking.

Administrative Support – Skilled in data entry, email management, scheduling, and document organization.

CRM & Tools – Proficient in Salesforce and familiar with Zendesk, Gorgias, HubSpot, and Freshdesk.

Social Media & E-commerce – Knowledgeable in Shopify, Facebook Ads, and content scheduling.

I am detail-oriented, adaptable, and committed to providing top-notch service. 

Let’s work together to streamline your business!

Top Skills

Marketing » CRM » Salesforce

Experience: 5 - 10 years

Office and Administration » Data Entry

Experience: 5 - 10 years

Other Skills

Design » Graphic Design

Experience: Less than 6 months

Customer Support » Email Support

Experience: 5 - 10 years

Office and Administration » Data Analytics

Experience: 5 - 10 years

Marketing » Email Marketing

Experience: Less than 6 months

Marketing » Social Media Management

Experience: Less than 6 months

Advertising » Google Ads

Experience: Less than 6 months

Advertising » Facebook Ads

Experience: Less than 6 months

Advertising » Tiktok Ads

Experience: Less than 6 months

Customer Support » Ecommerce » Shopify

Experience: Less than 6 months

Website Builder » Wordpress » Elementor

Experience: Less than 6 months

Marketing » GoHighLevel

Experience: Less than 6 months

Marketing » Marketing Automation » Active Campaign

Experience: Less than 6 months

Virtual Assistant

Experience: Less than 6 months

Basic Information

Age
35
Gender
Female
Website
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Address
Santa Maria, Bulacan
Tests Taken
IQ
Score:  119
DISC
Dominance: 36%
Influence: 7%
Steadiness: 29%
Compliance: 28%
English
C1(Advanced)
Government ID
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“I can't be happier!”

Brian McAlister

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