Robert

Software Analyst / Database Administrator

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Overview

Looking for part-time work (6 hours/day)

at $2.49/hour ($360.00/month)

Bachelors degree

Last Active

August 25th, 2023 (1021 days ago)

Member Since

July 17th, 2023

Profile Description

Experience
Software Engineer 2
Indra · Full-time
Apr 2022 - Present · 1 yr 5
National Capital Region, Philippines
Project: Customer Management System (Meralco)
Team: Infrastructure and Operations Management - Payments and Finance
Duties and Responsibilities:
• Monitors the software development process
• Performs configuration management
• Identifies safety, performance, and compliance issues
• Prepares software requirements and specification
• Contribution on deployment activities and post implementations from Dev environment to Production
• Contributing on data transition of legacy system to new system
• Supports business team on inquiries and Data Modifications / Data Extractions
• Maintains ITIL (Information Technology Infrastructure Library) standards for the day-to-day operations
• Maintains ISO (International Organization for Standardization) for the documentations
• Analyzing and Monitoring Request on a Ticket bases system
• Providing workarounds and contingencies for the Business Process Team.
• Use of Issue Tracking (Jira) tools
• Process automation of data modification and extraction.
Skills:
WinSCP
· Application Programming Interfaces (API) · ITIL Certified · Oracle
SQL Developer · XML · PowerBuilder · PL/SQL · Shell Scripting · Jenkins ·
Eclipse · Microsoft Office · Java

Top Skills

Software » Data Engineering » SQL

Experience: 1 - 2 years

Oracle - SQL, PL/SQL, Stored Java Procedures, and XML

Software » Databases » Oracle

Experience: 1 - 2 years

Skilled in handling database inquiry, modification, extract and automation for SQL and PL/SQL.

Software » Application Performance Management

Experience: 1 - 2 years

Ensure Customer Management System meet established expectations for performance, availability and customer or end-user experience. It does this by measuring application performance, alerting administrators when performance baselines aren’t met, providing visibility into root causes of performance issues, and automatically resolving many performance issues before they impact users or the business.

Other Skills

Professional Services » Management Services » Customer Support Management

Experience: 1 - 2 years

Experienced in Customer Management System at Meralco project (Main electrical power distribution company in the Philippines) which we handle quick customer support regarding billing and payments thru database.

Software » Java

Experience: 1 - 2 years

Experienced debugging in Java - Eclipse (Juno) for Database related concerns.

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

Experienced in email and phone support for inquiries and remote assist to offices and branches.

Basic Information

Age: 32

Gender: Male

Website: Sign Up with Pro Account to View

Address: Dasmarinas City, Cavite

Tests Taken: IQ
Score: 119: DISC
Dominance: 53
Influence: 2
Steadiness: 20
Compliance: 25: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”