Mara
E-commerce Customer Experience Specialist (Shopify + Gorgias)
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.61/hour ($1,280.00/month)
Bachelors degree
Last Active
July 21st, 2026 (2 days ago)
Member Since
April 23rd, 2016
Profile Description
Are you looking for a reliable Customer Support Specialist who delivers fast, friendly, and efficient service? I am here to help.
With over 10 years of experience in customer service since 2013, I have helped businesses improve customer satisfaction, resolve issues efficiently, and build strong customer relationships.
What I bring to your business
•
• Shopify order management
• Gorgias and Re:amaze ticket handling
• Technical support and billing assistance
• Data management using Excel and Google Sheets
My background in the BPO industry trained me to work under pressure, meet strict KPIs, and maintain high customer satisfaction scores. Since working remotely, I have become highly disciplined, proactive, and results driven.
I do not just answer tickets. I solve problems, protect your brand voice, and help improve your customer experience.
If you are looking for someone dependable, proactive, and committed to delivering quality support, I would love to work with you.
Top Skills
Customer Support
Experience: 5 - 10 years
Customer Support » Chat Support
Experience: 2 - 5 years
Office and Administration » Data Entry
Experience: 1 - 2 years
Other Skills
Customer Support » Phone Support
Experience: 2 - 5 years
Office and Administration » Email Handling
Experience: 1 - 2 years
Basic Information
- Age
- 36
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- TANZA, CAVITE
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 37%
- Influence: 28%
- Steadiness: 32%
- Compliance: 3%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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