Appointment Setter, Customer Service Representative, Lead Ge

As a dedicated Customer Service Representative with experience in the telecommunications industry, I bring strong communication skills, technical knowledge, and a genuine commitment to customer satisfaction. My role involved handling a wide range of customer concerns, from service inquiries and billing issues to technical troubleshooting and plan upgrades.

I was recognized as a top performer in my previous company, where I consistently generated a high volume of qualified leads, with approximately 90% converting into successful sales. I take pride in assisting clients in finding the most suitable healthcare coverage, carefully tailored to their unique needs and budget.

I help manage and organize my client’s calendar, ensuring appointments are properly scheduled, updated, and confirmed. I send timely reminders and adjust schedules as needed to avoid overlaps or missed meetings.

As a professional and detail-oriented Appointment Setter with remote work experience, I specialize in reaching out to potential clients, qualifying leads, and scheduling appointments that support business growth. I also assist in managing my client’s calendar, ensuring all meetings are well-organized and that no opportunities are missed.