4 years BPO agent handling benefits, claim, and authorization processes in a healthcare account. 1 year healthcare VA experience handling back office task and front office tasks.
Experience: 1 - 2 years
Serving providers by helping them getting information about a certain member's benefit, eligibility, prior authorization, and claims.
Experience: 1 - 2 years
Inbound, assisting provider calls in creating, checking, and editing prior authorization for an insurance plan.
Experience: 1 - 2 years
Handling patient scheduling and medical records.
Experience: 1 - 2 years
Started in a non-voice retail account placing orders from customer to voice placing orders. In non-voice, we have folders full of paper orders from customers and in voice, it's inbound then we place orders. In addition, we also check concerns and track the status of the delivery the parcel.
Experience: Less than 6 months
My OJT during my Senior High and it was in a BPO Industry where I assist and help in the process of recruitment. I mainly do observe and see how recruitment is being done.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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