Jamaica

Virtual Assistant | Client Services Admin

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Overview

Looking for full-time work (8 hours/day)

at $2.83/hour ($545.44/month)

Bachelors degree

Last Active

June 25th, 2026 (today)

Member Since

June 30th, 2023

Profile Description

Hi, I’m Jam! I’m the one who works behind the scenes to help you get things done.
With over 4 years of experience as a Client Services Admin in an accounting firm, I’ve supported accountants in managing their daily operations and maintaining smooth communication with teams and external clients.

Here's How I Can Help You

•Admin Tasks
•Content Moderation
•Data Entry
•Document Preparation
•Creating Engaging Newsletters or Blog Content
•Copywriting
•Customer Service
•Billing and Invoicing

I'm experienced in tools like:
XERO | CAS360 | NowInfinity | FYIDocs | ATOSmartDocs
XPDF Editor | FuseDocs | FuseSign | HowNowX|WordPress | ChatGPT | Canva | Asana | TCS | TeamViewer | Audanet

And I manage admin task efficiently using
Microsoft Office Suite | Google Workspace | ---------- | Trello | Notion

What You Can Expect Fro ---------- :
• Clear and consistent communication
• On-time delivery and accurate results
• Proactive support and organized workflow
• Resourceful and adaptable to different tools and processes
• Full confidentiality and professionalism

Let’s work together to simplify your workload, boost productivity, and help you focus on what truly matters.

Seems like a good fit?
Send me a message and let’s talk about how I can make your day to day easier!

Top Skills

Professional Services » Management Services » Administrative Management

Experience: 5 - 10 years

I have experience working in an accounting firm, where I handled administrative management and daily operations such as scheduling, data entry, email management, and record-keeping to ensure smooth workflows. I supported the team by coordinating tasks, maintaining accurate documentation, and monitoring processes to improve efficiency. My role also involved preparing financial reports, assisting with tax preparation, and using tools like Xero, CAS 360, XPDF Editor, FuseDocs, and FuseSign for financial, compliance, and documentation tasks, as well as providing client support and maintaining clear communication to meet organizational needs.

Office and Administration » Quality Assurance

Experience: 6 months - 1 year

Provide high-quality support by actively monitoring and resolving issues, offering constructive feedback to improve processes, ensuring adherence to company policies and protocols, analyzing feedback for better service delivery, reporting on system performance and recurring problems, recommending technical or procedural improvements, and participating in regular training or calibration sessions to align with team objectives.

Office and Administration » Content Moderation

Experience: Less than 6 months

Monitor content for guideline compliance, enforces policies, flags violations, supports users, stays updated on policies, collaborates with teams, and analyzes trends to enhance moderation.