Eraño

Operations Manager | General Manager | Project Management | Business Strategy |

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Overview

Looking for full-time work (8 hours/day)

at $9.91/hour ($1,920.00/month)

Associates degree

Last Active

July 22nd, 2026 (yesterday)

Member Since

June 29th, 2023

Profile Description

Operations and Business Management Professional with over 9 years of leadership experience, including serving as Founder & CEO of multiple businesses. I have hands-on experience leading business operations, managing cross-functional teams, driving organizational growth, and making executive-level strategic decisions. My expertise spans operations management, project management, strategic planning, process improvement, and business consulting.

Throughout my career, I have managed business operations, led operational improvements, handled strategic planning, developed internal controls, managed budgets, and supported executive decision-making. I have experience working with startups, SMEs, and growing organizations across finance, outsourcing, and professional services.

My expertise includes:

• Operations Management
• Project Management
• Business Process Improvement
• Strategic Planning
• Team Leadership
• Performance Management
• Decision Support & Business Analysis
• Financial Management
• Budget Planning
• Risk Management
• Change Management
• Process Documentation
• KPI Development
• Client Relationship Management
• Business Consulting

While my foundation is in finance, accounting, bookkeeping, payroll, and business administration, my primary strength is helping organizations improve operations, increase efficiency, solve complex business problems, and achieve measurable results through strong leadership and strategic execution.

Top Skills

Manage business operations, resources, and organizational performance to drive sustainable growth and operational excellence.

Manage end-to-end contact center operations, drive operational excellence, lead high-performing teams, and improve productivity through data-driven decision-making and continuous process optimization.

Experience: 5 - 10 years

Plan, execute, and deliver projects on time, within scope, and aligned with business objectives.

Experience: 5 - 10 years

Lead, inspire, and develop high-performing teams while fostering accountability, collaboration, and continuous improvement.

Other Skills

Experience: 5 - 10 years

Lead business operations, improve organizational performance, and provide strategic management solutions that drive business growth.

Manage budgets, financial planning, reporting, and resource allocation to strengthen financial performance and business sustainability.

Manage administrative operations, implement organizational policies, coordinate business functions, and improve operational efficiency.

Experienced in managing end-to-end BPO operations, leading teams, improving performance, ensuring service quality, achieving KPIs, and delivering operational excellence through effective process management and client support.

Lead customer support operations by managing teams, improving service quality, optimizing workflows, and achieving customer satisfaction goals.

(BPO & Consulting Focus) 1. Plan and implement marketing campaigns, build client acquisition strategies, and support business growth through digital and relationship marketing. (Focus in LinkedIn outreach and B2B) 2. Develop B2B marketing strategies, generate qualified leads, strengthen brand presence, and support revenue growth through targeted outreach and digital marketing.

Experience: 5 - 10 years

Oversee human resource operations by developing talent, implementing HR strategies, ensuring compliance, and fostering a high-performance workplace culture.

Experience: 5 - 10 years

Develop and execute strategic initiatives that support business growth, operational efficiency, and long-term organizational success.

Experience: 5 - 10 years

Analyze business operations, identify improvement opportunities, and deliver data-driven solutions that support strategic decision-making.

Experience: 2 - 5 years

Drive business growth by identifying new opportunities, developing strategic partnerships, and executing initiatives that increase revenue and organizational success.

Experience: 5 - 10 years

Prepare accurate financial statements and management reports to support business decision-making.

Basic Information

Age
37
Gender
Male
Website
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Address
Dumaguete City, Negros Oriental
Tests Taken
IQ
Score:  96
DISC
Dominance: 49%
Influence: 21%
Steadiness: 16%
Compliance: 14%
English
C2(Advanced/Mastery)
Government ID
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