Executive Virtual Assistant | Social Media Manager | Customer Support Specialist

Overview

Looking for full-time work (8 hours/day)

at $7.56/hour ($1,454.56/month)

Bachelors degree

Last Active

June 26th, 2026 (yesterday)

Member Since

June 19th, 2023

Profile Description

With over 4 years of experience in Customer Service, Account Management, Sales Support, and Virtual Assistance, I have worked with global brands such as Amazon, Walmart, AT&T DirecTV, and Grubhub. I also served as a Senior Account Executive Assistant for a Dubai-based marketing agency, where I managed VIP clients, supported luxury establishments, coordinated events, and handled high-level client communications across Dubai and Abu Dhabi. My background has equipped me with strong organizational skills, attention to detail, and the ability to thrive in fast-paced, client-focused environments.

Looking for a reliable, proactive Virtual Assistant who can manage operations while you focus on growth? Let me support your business.

- 4+ years as a Customer Service and Account Management Specialist
- Experienced Virtual Assistant for Global and Luxury Brands
- Strong background in Client Retention, Sales Support, and Social Media Strategy
- Multi-channel Support (Chat, Email, Phone)

Here is how I can support your business:

VIRTUAL ASSISTANCE & ACCOUNT MANAGEMENT:
I ensure smooth day-to-day operations by handling client communications, onboarding, scheduling, and follow-ups with precision and professionalism.

- VIP Account Management
- Client Onboarding and Relationship Management
- Appointment Scheduling and Calendar Management
- Event and Project Coordination
- Guest and Booking Management
- Progress Reporting and Team Supervision

CUSTOMER SERVICE & SALES SUPPORT:
I provide professional and efficient customer support while identifying opportunities to increase retention and revenue.

- Billing and Refund Handling
- Order and Account Management
- Upselling and Cross-selling
- Customer Retention Strategies
- Conflict Resolution and Escalation Management

SOCIAL MEDIA STRATEGY:
I develop tailored social media strategies to boost brand visibility, engagement, and conversions.

- Facebook
- Instagram
- TikTok
- LinkedIn

TOOLS & SYSTEMS:
I am proficient in a wide range of tools to ensure efficiency, organization, and high-quality output.

- Zendesk
- Intercom
- Salesforce
- Zoho CRM
- Amazon Seller Central
- Walmart Seller Center
- Meta Business Suite
- Meta Platforms
- Slack
- Trello
- ----------
- ClickUp
- Asana
- Google Workspace
- Microsoft Office
- Calendly
- Notion
- Canva
- CapCut
- ChatGPT
- Gemini

Skills That Set Me Apart:
- Proactive Support: I anticipate needs, follow up without being asked, and ensure nothing slips through the cracks.
- Client-Centered Approach: I prioritize long-term relationships and high satisfaction levels.
- Organization and Multitasking: I efficiently manage multiple accounts, projects, and deadlines.
- Communication Expertise: Clear, professional, and persuasive communication across all channels.
- Analytical and Detail-Oriented: I ensure accuracy in data, scheduling, reporting, and customer interactions.

Ready to work with a dependable and results-driven Virtual Assistant?

Three quick steps:
1. Send me a message
2. Schedule a quick discovery call
3. Share your goals, and I will take care of the rest