Kathleen

Customer Service Talent | VA | Ticket Fulfillment Specialist

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Overview

Looking for full-time work (8 hours/day)

at $7.64/hour ($1,472.00/month)

Bachelors degree

Last Active

June 27th, 2026 (11 days ago)

Member Since

April 5th, 2016

Profile Description

Results-driven Virtual Assistant with years of experience providing high-caliber remote support to international clients.
Specialized in live chat and email customer service, with a proven track record of mastering complex product lines quickly. Dedicated to boosting customer satisfaction and streamlining operations, allowing clients to focus entirely on scaling their business.

Top Skills

Customer Support » Email Support

Experience: 6 months - 1 year

I once worked with NBC News as a Customer Advocate, my task is to answer customer inquiries and concerns via email using Zendesk.

Customer Support » Chat Support

Experience: 5 - 10 years

I worked as a Social Meda Customer Support where one of my tasks is to assist customers via Messenger.

Customer Support » Social Media Moderation

Experience: 5 - 10 years

As a Social Media Customer Support, my main role is to handle the comment section of our Facebook pages. Ensure that negative comments are hidden, inquiries are answered, and the correct product links are shared.

Other Skills

Basic Information

Age: 40

Gender: Female

Website: Sign Up with Pro Account to View

Address: Marikina City

Tests Taken: IQ
Score: 116: DISC
Dominance: 13
Influence: 7
Steadiness: 36
Compliance: 44: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

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