Leslie

Insurance Verification & Customer Support VA

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Overview

Looking for full-time work (8 hours/day)

at $8.30/hour ($1,600.00/month)

High school diploma

Last Active

July 7th, 2026 (6 days ago)

Member Since

June 16th, 2023

Profile Description

Hi! I’m a dedicated Virtual Assistant with experience in inbound and outbound customer support, insurance assistance, and administrative tasks. I’ve handled calls to assist clients with insurance concerns, explain policy status updates, and answer inquiries professionally and efficiently.

I’m comfortable communicating with customers, managing follow-ups, updating records, and providing organized support to help businesses run smoothly.

I’m eager to continue growing in healthcare, insurance, and administrative support roles while delivering reliable and positive service to clients.

Top Skills

E-Commerce » Logistics Management

Experience: 6 months - 1 year

I track packages, create a return labels, and do investigation for lost packages.

Customer Support » Ecommerce

Experience: Less than 6 months

* * Processing and placing orders via inbound calls * Creating return labels for damaged or incorrect products * Tracking packages and resolving delivery issues, including lost-in-transit cases * Assisting with billing inquiries and product replacements

Customer Support » Healthcare

Experience: 6 months - 1 year

* Verifying insurance benefits and eligibility with full HIPAA compliance * Assisting clients with medical and prescription claims * Scheduling and confirming medical appointments * Conducting cold calls to follow up with patients or providers * Providing clear, compassionate communication in high-pressure situations

Other Skills

Basic Information

Age: 24

Gender: Female

Website: Sign Up with Pro Account to View

Address: Compostela, Cebu

Tests Taken: IQ
Score: 116: DISC
Dominance: 42
Influence: 19
Steadiness: 17
Compliance: 23