Customer-focused and results-driven professional with a Bachelor's degree in Business Administation and experience in banking, operations support, tourism promotion, and organizational leadership. B Skilled in communication, customer service, problem solving, and stakeholder engagement. Committed to delivering high-quality results in every project while maintaining professionalism and integrity in all responsibilities
Experience: 6 months - 1 year
Citi Bank as Customer Solutions Officer - Assisted customers with credit card concerns including billing issues, dispute, fraud cases, account inquiries, promotions, sales initiative and retention while delivering high-quality customer care.
Experience: 6 months - 1 year
Experience: Less than 6 months
Pru Life UK - Operation Support Intern. Assisted in administrative tasks including data entry, report preparation, productivity monitoring and performance tracking of agents.
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 2 - 5 years
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