Office Administrative Assistant, Construction Admin VA

As an Estimator specializing in Quantity Takeoffs and Cost Analysis, I have experience working on government and private construction projects such as classrooms, hospitals, and other public facilities. I prepare accurate and detailed estimates, ensuring precise cost planning and resource allocation. I use AutoCAD and SketchUp for architectural and structural designs, and Excel for material, labor, and equipment cost breakdowns. I’ve also supported US-based flooring companies, providing flooring takeoffs for tiles, carpets, LVT, Schluters, baseboards, and other finishes. For estimating and coordination, I use Buildertrend, Wunderbuild, and Square Takeoff, and I’m developing my skills with PlanSwift and Bluebeam to further enhance my capabilities. My focus is on delivering accurate, organized, and professional estimates that help clients make informed decisions and win successful bids.

As a Project Manager specializing in Construction Coordination and Administrative Support, I have experience working with construction companies in the US, Canada, and Australia. I manage project coordination, crew and subcontractor scheduling, vendor communication, cost tracking, and client updates, ensuring smooth and efficient project delivery. I’m proficient in project monitoring, daily reporting, building permit applications, and document control, maintaining accurate and organized records. I use Buildertrend, Procore, Monday.com, and Wunderbuild to manage workflows and schedules, and Buildertrend and Xero for invoicing, cost reporting, and expense tracking. With a strong foundation in construction estimating, scheduling, and documentation, I deliver technical accuracy, organizational efficiency, and proactive communication that help teams stay on schedule, on budget, and aligned with project goals.

As an Email Chat Representative, I provide prompt and effective support, addressing customer queries with accuracy. With strong written communication skills, I offer detailed responses to meet customer needs. I resolve issues, provide product information, and guide customers through troubleshooting. Maintaining a professional and empathetic tone, I ensure customer satisfaction. With efficient multitasking, I manage high email volumes while delivering high-quality assistance.

As a Project Manager specializing in Construction Coordination and Administrative Support, I have experience working with construction companies in the US, Canada, and Australia. I manage project coordination, crew and subcontractor scheduling, vendor communication, cost tracking, and client updates, ensuring smooth and efficient project delivery. I’m proficient in project monitoring, daily reporting, building permit applications, and document control, maintaining accurate and organized records. I use Buildertrend, Procore, Monday.com, and Wunderbuild to manage workflows and schedules, and Buildertrend and Xero for invoicing, cost reporting, and expense tracking. With a strong foundation in construction estimating, scheduling, and documentation, I deliver technical accuracy, organizational efficiency, and proactive communication that help teams stay on schedule, on budget, and aligned with project goals.

As an email support agent using Zendesk, my role involved managing incoming customer emails and tickets. I was responsible for understanding and addressing customer inquiries and issues, following established guidelines and procedures. Using the Zendesk platform, I navigated through tickets, categorized them appropriately, and ensured timely and effective responses. I aimed to provide excellent customer service by resolving problems, offering solutions, and maintaining clear and professional communication throughout the email exchange.

As an AT&T Customer Service Representative, I have honed my skills in addressing billing inquiries with precision and professionalism. With a keen eye for detail, I navigate billing systems adeptly, resolve discrepancies promptly, and provide transparent explanations of charges. By ensuring accurate billing practices, I prioritize customer satisfaction and maintain high standards of service.