System Engineer

Overview

Looking for full-time work (8 hours/day)

at $6.60/hour ($1,272.74/month)

Bachelors degree

Last Active

July 13th, 2024 (697 days ago)

Member Since

June 10th, 2023

Profile Description

• Avaya CMS, ACR, WFO/WFM and AES Project implementation for clients like BPO, Telecom, Bank, & Government Institution.
• Manages and support VERINT Enterprise Recording V11.1 & V15.2 which includes maintenance, troubleshooting and applying KB patches & upgrade.
• Provide support & maintenance for company and clients of Verint Enterprise recording, Calabrio ONE, Avaya Call management system, Application Enablement Service, Avaya Contact Recorder, Workforce Optimization, VClog, Splunk, Avaya PBX, System and Session Manager, Session Border Control & Avaya one-X agent including upgrading system with latest service packs and available patches.
• Installation and configuration of VMware ESXI.
• Provide services and maintenance for VMware ESXI that includes monitoring, provision, CPU/RAM and storage adds.
• Responsible for maintaining and deploying patches and vulnerabilities to Dell / Avaya servers.
• Execute maintenance and system back-up/ restore for Microsoft SQL.
• Performed project management and proper project documentation.
• Management and resolution of assigned Trouble Tickets.
• Technical issue first responder & Helpdesk task.