Joanna

Virtual Assistant

Verified

With Timeproof

mark as hired

Overview

Looking for part-time work (4 hours/day)

at $6.62/hour ($640.00/month)

High school diploma

Last Active

July 5th, 2026 (9 days ago)

Member Since

June 7th, 2023

Profile Description

Skilled customer service representative providing exceptional customer service and resolving inquiries ---------- eking to further improve my communication skills, managing multiple tasks, problem-solving, and organization to excel as a Virtual ---------- monstrated ability to work independently with minimal supervision and collaborate effectively as part of a ---------- dicated to provide assistance and contribute to the success of the organization.
-Handle inbound calls 80+ per shift, with duties including creating customers account, process orders, cancelling, and product search and recommendations.
-Address customer concerns and complaints, finding appropriate solutions to ensure customer satisfactory.
-Make compelling offer and get sales.
-Managed customers files and maintained confidentiality of sensitive information.

Top Skills

E-Commerce » Ebay » Customer Support

Experience: Less than 6 months

Customer Support » Technical Support

Experience: Less than 6 months

Respond to customer inquiries via phone. Troubleshoot technical issues such as connectivity problems, login issues, device malfunctions, etc. Guide users through step-by-step solutions, ensuring instructions are clear and easy to follow. Assist with setting up new devices and networks. Make compelling offer and get sales.