Player Support

Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

July 3rd, 2026 (5 days ago)

Member Since

June 3rd, 2023

Profile Description

Hi, I' ---------- l — a gamer-turned-professional with a sharp eye for bugs, a calm approach to community management, and 6 years of experience in customer support.
With a strong background in game testing (mobile and PC), I specialize in identifying bugs, reporting performance issues, and helping developers fine-tune gameplay.
I’ve tested games for studios like:
- Epic Games (Fortnite)
- Scopely (StarTrek Fleet Command)
In parallel, I bring over 6 years of experience in customer service and chat/email support, assisting players with account, billing, and technical issues — while maintaining a positive, player-first tone.
I’ve also worked as a community moderator and content reviewer, handling player reports, maintaining healthy online spaces, and ensuring community guidelines are followed.
What I bring to the table:
- Bug identification & QA testing (UI/UX, performance, logic)
- Chat & email support ( ---------- , Helpshift)
- Community moderation (forums, in-game chats, support inboxes)
- Clear, detailed bug reports & collaborative communication with dev teams
- Fast, accurate typing (70+ WPM) & fluent English communication
Tools: Helpshift, Webpanel, Trello, Jira, ---------- , Apollo, Looker, Slack, Confluence, Cronos, MS Teams, Outlook
Setup:
- Ryzen 3 3300x / ASUS Prime b550m / 16GB RAM
- RTX 2060 Super
- Stable LAN/Wi-Fi connection
- Steam, Epic Games, Ubisoft Connect accounts ready
I’m reliable, detail-focused, and used to juggling multiple projects — whether it’s moderating a busy community, handling player concerns, or digging into gameplay bugs.
Let’s make your game or platform better, together