Overview
Looking for full-time work (8 hours/day)
at $3.77/hour ($727.26/month)
Associates degree
Last Active
July 6th, 2026 (2 days ago)
Member Since
June 2nd, 2023
Profile Description
I have 15 years of experience in customer service and technical support, including 3 years in a Team Leader role within Service Desk operations. I have led and supported teams serving global stakeholders across North America, EMEA, and APAC regions.
My experience covers end-to-end service desk operations, escalation management, performance coaching, and delivering consistent support across diverse international environments. I am focused on maintaining service quality, improving processes, and ensuring strong customer experience outcomes.
Top Skills
Professional Services » Management Services » Bpo Operations Management
Experience: 2 - 5 years
Professional Services » Management Services » Customer Support Management
Experience: 5 - 10 years
Other Skills
Customer Support » Technical Support
Experience: 5 - 10 years
Customer Support » Ecommerce
Experience: 1 - 2 years
Basic Information
- Age
- 35
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Antipolo City, Rizal
- Tests Taken
- IQ
- Score: 120
- DISC
- Dominance: 48%
- Influence: 36%
- Steadiness: 11%
- Compliance: 6%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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