Customer-focused professional with two years of experience handling phone,
Experience: 6 months - 1 year
Teleperformance 2023 - 2024 Customer Service Representative — Booking.com Account Served as primary point of contact for Booking.com guests via inbound calls and email Processed cancellations and refunds accurately and in line with company policy Resolved customer complaints with professionalism and patience Communicated clearly with a diverse, international customer base
Experience: 1 - 2 years
Universal Access System 2024 - 2025 Technical Support Representative — Sky Cable Account Provided real-time live chat support to Sky Cable internet and cable subscribers Diagnosed technical problems remotely and scheduled technician visits Verified proof of payment and processed account reconnections Managed 30+ support interactions daily while maintaining SLA compliance
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.