Klein

Virtual assistant

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Overview

Looking for full-time work (8 hours/day)

at $4.14/hour ($800.00/month)

Bachelors degree

Last Active

July 13th, 2026 (6 days ago)

Member Since

May 29th, 2023

Profile Description

Customer-focused professional with two years of experience handling phone, email, and live chat support for international clients in fast-paced BPO environments. Comfortable managing high call volumes, resolving customer concerns with patience and professionalism, and working accurately across multiple CRM and ticketing platforms. Reliable, detail-oriented, and well-suited to remote, client-facing roles that require empathy and clear communication.

Top Skills

Experience: 6 months - 1 year

Teleperformance 2023 - 2024 Customer Service Representative — Booking.com Account Served as primary point of contact for Booking.com guests via inbound calls and email Processed cancellations and refunds accurately and in line with company policy Resolved customer complaints with professionalism and patience Communicated clearly with a diverse, international customer base

Experience: 1 - 2 years

Universal Access System 2024 - 2025 Technical Support Representative — Sky Cable Account Provided real-time live chat support to Sky Cable internet and cable subscribers Diagnosed technical problems remotely and scheduled technician visits Verified proof of payment and processed account reconnections Managed 30+ support interactions daily while maintaining SLA compliance

Other Skills

Basic Information

Age
27
Gender
Male
Website
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Address
Porac, Pampanga
Tests Taken
IQ
Score:  133
English
C2(Advanced/Mastery)
Government ID
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