Ermie
Customer Service Representative/ Virtual Assistant/
Verified
With Timeproof
Overview
Looking for full-time work (9 hours/day)
at $4.15/hour ($900.00/month)
Bachelors degree
Last Active
July 6th, 2026 (5 days ago)
Member Since
May 28th, 2023
Profile Description
A dedicated professional with a proven track record of driving success in sales, administration, and customer engagement, leadership and design. Successfully managed and achieved targets in challenging environments, including cold calling campaigns for solar energy and B2B loan initiatives, and real estate industry. Designing solar panel placement on roof and ground. Demonstrated exceptional leadership in a T-Mobile supervisory role, earning recognition as a top expert and achieving a 100% NPS contribution for two consecutive quarters. A natural leader from high school through college, consistently achieving excellence.
Top Skills
Marketing » Telemarketing
Experience: 2 - 5 years
Assisted investors, real estate agents and loan officers in generating leads, maintaining and building client relation.
Professional Services » Management Services » Customer Support Management
Experience: 2 - 5 years
• Served as point of escalation for complex customer issues, capturing timely resolution to drive client retention and taking over calls when necessary. • Answering product-related questions from experts and providing guidance and feedback for proper and prompt resolution. • Manages overall team score and performance ensuring KPIs and metrics are met.
Customer Support
Experience: Less than 6 months
Other Skills
Office and Administration » Data Entry
Experience: 1 - 2 years
Assisted Energy advisors and manager in keeping track of sales record.
Coaching » Homeschool » Tutorial Teaching
Experience: 2 - 5 years
I have enjoyed tutoring children about school activities. I also taught Senior High Students as an empowered student teacher and I was happy because they liked me and learn a lot from me.
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cagayan de Oro, Misamis Oriental
- Tests Taken
- IQ
- Score: 106
- DISC
- Dominance: Very High
- Influence: Average
- Steadiness: Very Low
- Compliance: High
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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