I've worked in various role as a BPO Agent, below are the skills that I've acquired throughout the
Skills - Good in both
verbal and written.
Flexibility - Can work to graveyard or morning shift.
Critical thinking and problem solving -
Always think outside the box, always try to exhaust all resources available.
Team player - Can work as a team or as an individual.
Adaptability - Able to adapt to new environment, tools, and nature of job.
Basic computer knowledge - Good computer foundation.
Typing skill - can type at the speed of 50 to 90 wpm with the average accuracy of 98%.
Multi Tasking- Can do more than 1 task at a time.
Passionate - Always give my best when I do my
Experience: 2 - 5 years
Worked on voice account, hybrid voice & back office account.
Experience: 6 months - 1 year
One of the top agent in the company.
Experience: Less than 6 months
Worked as TSR for more or less 5 months.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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