Marleo

Appointment Setter, Back Office Tasks

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Overview

Looking for full-time work (9 hours/day)

at $4.13/hour ($900.00/month)

Bachelors degree

Last Active

July 22nd, 2026 (yesterday)

Member Since

May 22nd, 2023

Profile Description

I am highly proficient in English with strong communication skills, both written and verbal. I am an experienced Appointment Setter with a solid background in back-office operations and complaint resolution. I also have 1 year of hands-on experience in eBay eCommerce, along with experience in VPS management, Google Voice, and order automation systems.

With over 3 years of leadership experience as a Supervisor in a BPO company, I have demonstrated excellent team management, problem-solving, and customer service skills. I am committed to delivering high-quality support, streamlining processes, and ensuring operational efficiency.

Top Skills

Customer Support

Experience: 1 - 2 years

I was trained to assist and resolve of any query of a customer.

Customer Support » Email Support

Experience: 6 months - 1 year

Handled customer inquiries, concerns, and complaints through email with a focus on clarity, professionalism, and timely resolution. Maintained a high standard of written communication to ensure accurate and empathetic responses, tailored to each customer’s situation. Responsible for investigating issues, coordinating with internal departments, and following up to ensure complete resolution. Consistently met response time and quality metrics, while maintaining customer satisfaction and brand reputation.

Marketing » Appointment Setting

Experience: 6 months - 1 year

In my role as an Appointment Setter and Optical Assistant, I was responsible for booking and managing patient appointments for eye examinations and optical consultations. I communicated effectively with clients over the phone and in person, ensuring they were scheduled appropriately based on their needs and availability.